Carol is not only very personable, but, she is an efficient, caring agent who, we found, went above and beyond the expectations one would have for a real estate agent. We were so impressed with her that we have already recommended her to 3 of our friends who might be selling within the next year or so. (one already has listed with her and sold their home in only about 3 week's time!) Carol is present at all showings and works in a very professional and caring manner. We couldn't have asked for a friendlier or a more competent agent.